Privacy Policy
Last updated: January 15, 2026
1. Identity of the Data Controller
Kredoventrix S.A. de C.V. (hereinafter "Kredoventrix"), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtemoc, C.P. 06500, Mexico City, CDMX, Mexico, with RFC KRV210315M4A, is responsible for the processing of the personal data you provide to us, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data We Collect
For the purposes indicated in this privacy notice, we may collect the following categories of personal data: full name, email address, and the content of messages you send us through our contact forms. We do not collect sensitive personal data through this website.
3. Purposes of Data Processing
The personal data we collect will be used for the following primary purposes: following up on information and financial consulting requests, providing guidance on government support programs, sending relevant information about our services, and complying with legal and regulatory obligations. As secondary purposes, we may use your data to conduct internal statistics, improve our services, and send informational communications on financial education topics.
4. Data Transfer
Kredoventrix does not transfer your personal data to national or international third parties, except in cases expressly provided for by the LFPDPPP and its Regulations, such as when the transfer is necessary for compliance with legal obligations, or when there is a court order or order from a competent authority.
5. ARCO Rights
You have the right to know what personal data we hold about you, what we use it for, and the conditions of use (Access). You may also request correction of your personal information if it is outdated or inaccurate (Rectification), request its deletion from our records when you consider it is not being used in accordance with applicable principles and duties (Cancellation), and object to the use of your personal data for specific purposes (Opposition). To exercise your ARCO rights, you may send a request to contacto@kredoventrix.com.
6. Security Measures
Kredoventrix implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. These measures include data encryption in transit via TLS protocol, role-based access controls, continuous activity monitoring, and periodic staff training in data protection.
7. Use of Tracking Technologies
Our website uses cookies and similar tracking technologies to improve the user experience and collect statistical information about site usage. For more information about the use of cookies, please see our Cookie Policy.
8. Changes to the Privacy Notice
Kredoventrix reserves the right to make modifications or updates to this privacy notice at any time, to address legislative developments, internal policies, or new requirements. Modifications will be available on this same web page. We recommend that you review this notice periodically.
9. Contact and Complaints
If you have any questions, comments, or complaints regarding the processing of your personal data, you may contact our Data Protection Department at contacto@kredoventrix.com or by phone at +52 (55) 4170-2839. If you believe your right to personal data protection has been violated, you may file a complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI).
10. Consent
By providing your personal data through our website, you express your consent for Kredoventrix S.A. de C.V. to process your personal data in accordance with this privacy notice.